In an article appearing on businesswire.com, it was announced that a customer solutions company called NBOGroup, had selected Siebel Systems OnDemand CRM software. This announcement occurred after the NBOGroup abandoned Salesforce.com.
The NBOGroup is based in Singapore, and markets training programs. Due to the nature of their business, the company felt that leaving Salesforce.com, and migrating to Siebel was the best idea, “Because we need to manage the information on all our current and prospective clients, Siebel CRM OnDemand was the ideal solution for creating a single, comprehensive view of our customers and prospects that could be viewed across the whole organization," stated Gary Nelson, Director of the NBOGroup. He went on to say, “This powerful hosted CRM solution enables our marketing staff to manage customer relationships at every point of interaction, across the Web, email, and phone."
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