Early it was reported that Microsoft had released the update to the CRM software entitled Microsoft CRM 3.0. However, the new software release has a few CRM software users unsure if they would purchase the update version, due to numerous “glitches” that were reported in the previous version. This resulted in Microsoft have to send out a point release to fix the present bugs.
With the previous version of Microsoft CRM, Michael Synder, Information Systems Manager of Designer Doors Inc., was disappointed and ended up putting, “the software back on the shelf”. However, many others are quite pleased with corrected bugs in version 3.0 of the software, “The new CRM software and Outlook share a nearly identical look and feel, according to those who have seen early demonstrations of Version 3.0,” he said.