One of the hottest CRM software companies in the industry released an update to their current CRM software. SugarCRM, Inc which manufactures the open source CRM software Sugar, released its new version entitled Sugar 4.0.
Sugar 4.0 differs from other versions by featuring “workflow management, campaign management, and the ability to convert E-mails into leads”, as described in the article written by Tony Kontzer of Information Week.
Sugar CRM is thrilled to the new update to their software that was created with lots of consumer input, “Software doesn't have to be designed behind closed doors. In fact, we think it's a poor way to develop innovative software. Writing software in public using developers around the world is a much better way to develop innovative software”, stated CEO John Roberts.